The Top Regular Savers Discussion Thread

dingling68

MonBS RS issue 8

waited till after 9, downloaded the app, applied for account and got the “system maintenance” message after the “we are processing your application” screen, so perhaps still some issues to be resolved! 

masonic

flaneurs_lobster said:

masonic said:

MonBS: The Android app doesn't seem to have the RS listed, so website it shall have to be...

Unless they've removed it in the last hour, yes it does.

EDIT: Just went to check 

"We are undergoing system maintenance"

Oh dear.....

Yes, that's what I've got now too. Before that, I only had 4 accounts listed in General Savings (the two notice accounts, the limited access and the instant access), so the devs must have been doing something that removed it first thing this morning. Maybe they've pulled it to fix whatever issue was tripping up the application process earlier. Have gone through the online route. It may be a bit slower, but I'm not too bothered about the start date so long as I don't miss out.

RosieRooBear

masonic said:

flaneurs_lobster said:

masonic said:

MonBS: The Android app doesn't seem to have the RS listed, so website it shall have to be...

Unless they've removed it in the last hour, yes it does.

EDIT: Just went to check 

"We are undergoing system maintenance"

Oh dear.....

Yes, that's what I've got now too. Before that, I only had 4 accounts listed in General Savings (the two notice accounts, the limited access and the instant access), so the devs must have been doing something that removed it first thing this morning. Maybe they've pulled it to fix whatever issue was tripping up the application process earlier. Have gone through the online route. It may be a bit slower, but I'm not too bothered about the start date so long as I don't miss out.

App didn’t work for me either, I’ve gone the online route too. I won’t fund it anyway until near the end of August as I’m happy to have it maturing August 26 as have the new Dudley R/S maturing July 26, so good to have a bit of space between them.

happybagger

I tried to open it late last night on the app and got into the "processing" loop. Tried this morning and had the system message, so uninstalled and reinstalled. Then went to open the RS8, accepted the documents, and it said "processing", So it picked up where it left last night. I left it alone and after about 5 minutes of nothing, it came back with "account opened".

So anyone having app issues, try the reinstall route just in case.

allegro120

happybagger said:

I tried to open it late last night on the app and got into the "processing" loop. Tried this morning and had the system message, so uninstalled and reinstalled. Then went to open the RS8, accepted the documents, and it said "processing", So it picked up where it left last night. I left it alone and after about 5 minutes of nothing, it came back with "account opened".

So anyone having app issues, try the reinstall route just in case.

I've just done this. It still shows "We are undergoing system maintenance".

Stolas

I’ve managed to apply to Monmouth online via their website - fingers crossed 

flaneurs_lobster

allegro120 said:

happybagger said:

I tried to open it late last night on the app and got into the "processing" loop. Tried this morning and had the system message, so uninstalled and reinstalled. Then went to open the RS8, accepted the documents, and it said "processing", So it picked up where it left last night. I left it alone and after about 5 minutes of nothing, it came back with "account opened".

So anyone having app issues, try the reinstall route just in case.

I've just done this. It still shows "We are undergoing system maintenance".

I knew this would happen when the masses were let loose to volume test MonBS's new app for them.

That's why I got up half-an-hour before I went to bed to get in early doors before you lot broke it.

ForumUser7

I got it to work in the app after 9am this morning.

Best advice I can give is be really really patient - it took around 4 minutes for the application to go process on my phone.

Kim_13

I’m not bothered by the opening date but given that the last signature form didn’t come with a prepaid envelope (and I don’t have one hanging around as no maturity imminent) I’m inclined to wait for the app. If this goes the way of Exclusive Issue 2 it wouldn’t be worth the stamp.

You’d have thought launching an Exclusive version first would have been a better way of testing their app. 6% open to all is a very good offer and will hoover up potential Dudley customers who weren’t able to get that account and also some that did (as Monmouthshire don’t require closing the account to get money out if they drop the rate.)

masonic

Even though I applied online, I may still chance an app-lication if it is back up today. Unless they have moved fast, I may have the account up before they start processing the online one.