The Top Regular Savers Discussion Thread

allegro120

happybagger said:

I tried to open it late last night on the app and got into the "processing" loop. Tried this morning and had the system message, so uninstalled and reinstalled. Then went to open the RS8, accepted the documents, and it said "processing", So it picked up where it left last night. I left it alone and after about 5 minutes of nothing, it came back with "account opened".

So anyone having app issues, try the reinstall route just in case.

I've just done this. It still shows "We are undergoing system maintenance".

Stolas

I’ve managed to apply to Monmouth online via their website - fingers crossed 

flaneurs_lobster

allegro120 said:

happybagger said:

I tried to open it late last night on the app and got into the "processing" loop. Tried this morning and had the system message, so uninstalled and reinstalled. Then went to open the RS8, accepted the documents, and it said "processing", So it picked up where it left last night. I left it alone and after about 5 minutes of nothing, it came back with "account opened".

So anyone having app issues, try the reinstall route just in case.

I've just done this. It still shows "We are undergoing system maintenance".

I knew this would happen when the masses were let loose to volume test MonBS's new app for them.

That's why I got up half-an-hour before I went to bed to get in early doors before you lot broke it.

ForumUser7

I got it to work in the app after 9am this morning.

Best advice I can give is be really really patient - it took around 4 minutes for the application to go process on my phone.

Kim_13

I’m not bothered by the opening date but given that the last signature form didn’t come with a prepaid envelope (and I don’t have one hanging around as no maturity imminent) I’m inclined to wait for the app. If this goes the way of Exclusive Issue 2 it wouldn’t be worth the stamp.

You’d have thought launching an Exclusive version first would have been a better way of testing their app. 6% open to all is a very good offer and will hoover up potential Dudley customers who weren’t able to get that account and also some that did (as Monmouthshire don’t require closing the account to get money out if they drop the rate.)

masonic

Even though I applied online, I may still chance an app-lication if it is back up today. Unless they have moved fast, I may have the account up before they start processing the online one.

brucefan_2

Re: Monmouthshire.

Haven't been able to get the app to work: 'We are undergoing system maintenance'

Have just been able to complete an online application though - waiting for the confirmation email now.

Was straightforward, even though it was unhappy with me for leaving the 'City' field blank in the address section.

Why have a 'Town' field and then a 'City' field?

dingling68

masonic said:

Even though I applied online, I may still chance an app-lication if it is back up today. Unless they have moved fast, I may have the account up before they start processing the online one.

I see what you did there ... 

Kim_13

brucefan_2 said:

Re: Monmouthshire.

Haven't been able to get the app to work: 'We are undergoing system maintenance'

Have just been able to complete an online application though - waiting for the confirmation email now.

Was straightforward, even though it was unhappy with me for leaving the 'City' field blank in the address section.

Why have a 'Town' field and then a 'City' field?

Enough address lines for everyone that way - if you live in a village, the extra line is needed (albeit you would then be putting a town in a city field.) They should just make the last one Town/City 

exel1966

MONBS APPlication now working, took about 2 mins and account showing.