Can I remortgage shared ownership with arrears ?

Hi 


I have a shared ownership since 2008. I have always paid for the rent and though they made a mistake as I moved out of the UK and continued to pay by Direct debit via HSBC and had the right to rent. 
They did not update me quickly enough on the increase of the monthly rent that was greater than the mortgage with Leeds building society. It had been years of trying to find a solution as years had passed before realising that I was pay below what they wanted. They sent email for due charges But they received the amount by DD. It is a total.of ,9000 and after so many years they want to repossess when I never missed an payment. They are using the lender to do so. Can I remortgage to avoid this seeing that they know my weakness is to be outside the UK ?

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