MSE News: Travelled with South West Trains from London in 2015 to 2017? You could be due £30+

MSE_Petar

If you took a South West train out of London between 1 October 2015 and 20 August 2017, and held a Transport for London (TfL) Travelcard at the time, you may have been overcharged and you can claim compensation. But you'll need to be quick as the deadline for claims is 10 January 2025.

Read the full story:
'Travelled with South West Trains from London in 2015 to 2017? You could be due £30+ in compensation – here's how to check and claim'

If you haven’t already, join the forum to reply.

lanaby

Tried and tried. Online form not accepted. Have to post a hard copy. Really ??

daroru

Having claimed compensation, on 12th April I received an 'accepted claim' email stating, "RESPONSE DEADLINE TO PROVIDE PAYMENT DETAILS: 21 APRIL 2025", with a link to provide bank details so I can receive compensation. Details seem legitimate, but I'm curious if anyone else received such an email?

MSE_Petar

daroru said:

Having claimed compensation, on 12th April I received an 'accepted claim' email stating, "RESPONSE DEADLINE TO PROVIDE PAYMENT DETAILS: 21 APRIL 2025", with a link to provide bank details so I can receive compensation. Details seem legitimate, but I'm curious if anyone else received such an email?

Hi daroru, 

We've published a follow-up story on this topic:

Applied for South West Trains 'boundary fares' compensation? You have until Monday 21 April to claim it

As we say in the piece, it's important to be careful and only submit details via the official claim website.

Thanks,

MSE Petar

daroru

Great, thanks very much!