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MSE News: Travelled with South West Trains from London in 2015 to 2017? You could be due £30+

If you took a South West train out of London between 1 October 2015 and 20 August 2017, and held a Transport for London (TfL) Travelcard at the time, you may have been overcharged and you can claim compensation. But you'll need to be quick as the deadline for claims is 10 January 2025.

Read the full story:
'Travelled with South West Trains from London in 2015 to 2017? You could be due £30+ in compensation – here's how to check and claim'

If you haven’t already, join the forum to reply.

Comments

  • Tried and tried. Online form not accepted. Have to post a hard copy. Really ??
  • daroru
    daroru Posts: 3 Newbie
    First Post
    Having claimed compensation, on 12th April I received an 'accepted claim' email stating, "RESPONSE DEADLINE TO PROVIDE PAYMENT DETAILS: 21 APRIL 2025", with a link to provide bank details so I can receive compensation. Details seem legitimate, but I'm curious if anyone else received such an email?
  • MSE_Petar
    MSE_Petar Posts: 381 MSE Staff
    Part of the Furniture 10 Posts Photogenic Name Dropper
    daroru said:
    Having claimed compensation, on 12th April I received an 'accepted claim' email stating, "RESPONSE DEADLINE TO PROVIDE PAYMENT DETAILS: 21 APRIL 2025", with a link to provide bank details so I can receive compensation. Details seem legitimate, but I'm curious if anyone else received such an email?
    Hi daroru, 

    We've published a follow-up story on this topic:


    As we say in the piece, it's important to be careful and only submit details via the official claim website.

    Thanks,
    MSE Petar
  • daroru
    daroru Posts: 3 Newbie
    First Post
    Great, thanks very much!
  • daroru
    daroru Posts: 3 Newbie
    First Post
    As a follow up, today I received my compensation payment.
  • antsmusic1
    antsmusic1 Posts: 29 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    I have received 2 emails now from settlement@charleslyndon.com and concerned this could be a scam? There doesn’t appear to be any information about this. 
  • Complete shambles. After them sending me multiple emails - as other posters have said - that look like a scam, i have phoned and emailed them to confirm bank details (which made me nervous). No payment forthcoming. Has anyone actually received compensation?
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 9 October at 12:15PM
    daroru said:
    As a follow up, today I received my compensation payment.
    This user?

    Complete shambles. After them sending me multiple emails - as other posters have said - that look like a scam, i have phoned and emailed them to confirm bank details (which made me nervous). No payment forthcoming. Has anyone actually received compensation?

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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