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Being chased by UKSearch Limited for a utility debt that is not ours - advice please
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Mr_Crunch
Posts: 99 Forumite
- My wife has received a letter at our current address from a company called UKSearch Limited claiming that she owes about £250 for an unpaid water company bill at someone else's address for "water supply arrears".
- We have never lived there. It is not our debt.
- It is a mystery why my wife is now being targeted for a debt which is not hers, with a letter from UKSearch to our current address.
- We have not responded to UKSearch's letter.
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Comments
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Likely your wife has a similar name to whomever actually owes the money and UKS has gone fishing to see if they can get a response.
Your wife could ignore it. Or she could write a "prove it" letter. Basically asking UKS to provide proof that the debt is hers.
If she goes down this route send the letter by snail mail. Don't ring or text or email as that just makes it easy for them to harass her.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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Prove it letter.
Letter when you know nothing about about the debt - AKA "Prove it" letter — MoneySavingExpert ForumIf you go down to the woods today you better not go alone.2 -
This statement from their website really fills me with confidence they always get the right debtor:
"UK Search has perfected the art of making contact with customers where others have failed. With our superior trace products and data enhancement tools we are able to apply a full range of collection methods to cases where we have established the correct contact details".I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1 -
Thank you. I have done a 'prove it' letter for her, as per the template.0
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