Speaking to someone at HMRC

fredjsyman

We live overseas and my wife needs to find out her NI number so she can add voluntary contribution to top up her state pension by the April deadline. She does not know her NI number and the automation on HMRC website needs her postcode which she does not know from 40 years ago. We've written to them 2 months ago but no response, we are running out of time and patience so does anyone know how she can actually get to speak to someone at HMRC?

molerat

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/national-insurance-enquiries-for-employees-and-individuals

Telephone:
0300 200 3500

Textphone:
0300 200 3519

Outside UK:
+ 44 191 203 7010

Call at dead on 8am UK time to avoid a long wait

Unfortunately letters are taking several months to even be looked at.

DE_612183

https://www.gov.uk/find-national-insurance-number

Not sure whether that will help...

pinnks

Or use the online chat function which is at the top of the page linked to by molerat.

fredjsyman

Thanks, we've struck out on 0300 200 3500 many times but we'll try the others and see how we go, I'll advise how we do.