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Speaking to someone at HMRC

fredjsyman

fredjsyman Posts: 2 Newbie

First Post

2 December 2024 at 3:36PM in Topping up your state pension

We live overseas and my wife needs to find out her NI number so she can add voluntary contribution to top up her state pension by the April deadline. She does not know her NI number and the automation on HMRC website needs her postcode which she does not know from 40 years ago. We've written to them 2 months ago but no response, we are running out of time and patience so does anyone know how she can actually get to speak to someone at HMRC?

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Comments

molerat Posts: 34,247 Forumite

2 December 2024 at 3:50PM edited 2 December 2024 at 3:55PM

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/national-insurance-enquiries-for-employees-and-individuals

Telephone:
0300 200 3500

Textphone:
0300 200 3519

Outside UK:
+ 44 191 203 7010
Call at dead on 8am UK time to avoid a long wait

Unfortunately letters are taking several months to even be looked at.

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DE_612183 Posts: 3,392 Forumite

2 December 2024 at 4:08PM

https://www.gov.uk/find-national-insurance-number

Not sure whether that will help...

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pinnks Posts: 1,538 Forumite

2 December 2024 at 5:06PM

Or use the online chat function which is at the top of the page linked to by molerat.

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fredjsyman Posts: 2 Newbie

3 December 2024 at 10:07AM

Thanks, we've struck out on 0300 200 3500 many times but we'll try the others and see how we go, I'll advise how we do.

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