Global Player login (radio comps)

Is anyone else having issues with these (Heart, Capital etc etc). 

For as long as I can remember, I've had a problem where it will keep me logged in for about a month but then log me out and tell me my password is incorrect. Usually I have no problem resetting it though.

However today, when I am requesting a "forgot password" email, it is taking around 10 minutes to arrive in my inbox and then when I click on it to reset my password it says that it is unable to reset my password "probably because I followed a bad or expired link". They're not really giving a chance to reset it, if the link expires within the 10 minutes it takes to arrive!

Any idea what I can do to remedy this? I am just going round in circles at the minute!

Comments

  • cagsd
    cagsd Posts: 7,657 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 25 November 2024 at 11:43AM
    The plot thickens. On my 5th attempt, I was able to change my Radio X password, but on clicking "Enter" on a competition, I was then taken to a Microsoft account login page!! What on earth is going on?!

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