Debt collection letter from Capquest/Opos/Arrow Global

I have seen a few posts related to these companies, my husband received a letter from Capquest/Opos/Arrow Global chasing payment of an overdraft account on a Lloyds TSB account, he doesn't recall having an overdraft account but did have an account with them over 25 years ago.

The total supposed debt is £101.81 with an offer to pay £25.45 to clear it.

My thought is that even though it is a small amount to clear it, I don't think he should pay, my husband thinks that we should just pay to get rid of it.

I have drafted a prove it letter from the template given on this forum, should I send that or should we just pay it, I could end up spending more in postage but it's the principle.

Comments

  • Rob5342
    Rob5342 Posts: 2,271 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 15 November 2024 at 6:54PM
    If it's addressed to him then any action is down to him to take. There's no way I would pay it without them proving it was mine, no matter how small it was. They are trying their luck in the hope of finding some mug who will just pay, don't be that mug. 
  • sourcrates
    sourcrates Posts: 31,024 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Send the prove-it letter.

    A whole batch of old statute barred debt has apparently re-surfaced with the new owners attempting to extort the balances from unsuspecting debtors.

    This is contrary to FCA guidelines and really shouldn`t happen, you might want to consider also sending a formal complaint to Arrow Global concerning the regurgitation of statute barred accounts in direct contradiction of CONC guidelines.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • dawn-c
    dawn-c Posts: 28 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thank you both for your replies, we will send the prove it letter and go from there, thank you for the advice. 
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