Contacting Maximiles

fly-catchers

After foolishly doing a very long 180 min survey split into 3 60 minute parts. The survey glitched at 40 minutes into the second part. And unable to re-enter it again, only start from scratch! Did a complaint via their app with screenshots. Had one reply back asking where was I when completing the survey! Replied and no response since. And that’s 13 days ago. You can’t add to the currently showing “in progress” query. So can only put in a new complaint or wait! Any suggestions apart from never going for long surveys again! Lesson learnt!

libra10

That's the reason why I never complete any of their extra long surveys.  It happens too often that you fail to complete them, and not get paid.

I would submit a new complaint, if possible, reference the initial complaint.  Usually they respond quite quickly.

Link   https://www.maximiles.co.uk/help/new

HTH

mjm3346

20 mins is the longest survey I will attempt for any site and pay has to be around £4 for that, I use Maximiles but never for their surveys which are down near the bottom of the pile along with Swagbucks

fly-catchers

They never got back to me so lesson learnt never do their surveys over the 5 minute ones!