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Cca and physical copy v online agreement
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Lostsoul13
Posts: 50 Forumite

To comply with cca do they need physical agreement (in paper signed) or is an online copy ok? Do the tick box count as signature or do they need your actual signature? Would it be enforceable if they produce an online agreement not physical apart agreement ?
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Comments
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It depends on when and where your agreement was signed.
Most are now digitally signed, so screenshots of that digital agreement would be needed.
On the other hand if you originally signed a paper agreement, then a physical copy would be required.
There is no requirement for the agreement, either paper or digital, to be a signed copy.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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