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Simple assessment MIA what next

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I still have not received my simple assessment which normally arrives in July.  I contacted HMRC & the person I spoke to says there is nothing for 23-24 showing on my account.  There should be state pension, personal pension & some taxable interest.  So according to them no tax due, which I know is not going to be true.  So what do I do now?  I have been told that if I file self assessment they will ignore it anyway.
I did (sort of) open a gateway account a few years ago but whilst it was opened I could never actually access it.  So I thought I would open one now & it said I couldn't because I already had one.  I then dug up the old one & it said that it had been deleted from lack of use.
So what now do I sit back & wait or is there something I can actually do to sort it?

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