TBI Financial and Standing Orders

thelibrarian11

Hi,

I'm trying to pay all 17 of my creditors by standing order. TBI financial have sent letters that say if I want standing order details I have to phone them. I know the advice is to just communicate by letter and only pay by standing order. What would you do in this situation? I could - phone them, ignore them, pay them through the website or direct debit instead. They also wanted my budget details to prove I can't afford it, which I won't be giving them.

DE_612183

surely if you come to an arrangement to pay them £xx.xx per month - as long as they get the payment they can't do anything...

Rob5342

You should definitely do it by standing order so you are in control, you can change it however you want then instead of having to contact them (which of course is why they prefer debit card payments) 

Their website says you can email them about paying by standing order. I would do that and stay firm, they will probably give them to you if you stand your ground, they just like to make it difficult for people so they pay by card instead. You could phone them if you wanted to, just keep it to asking for the standing order details and dont get drawn into any other discussions they might want. 

thelibrarian11

Ah cool I'll try email, thanks!

sourcrates

Get their bank details, pay via online banking instead.