How do you rate your bank's app?

MSE_Scarlet

Poll started 14 October 2024

If you access your current account through your bank's app, please rate it. Only rate the app and its features, not the bank overall. If you have more than one current account, please rate all the apps you use (though don't rate a bank's app if you only have it for savings, credit cards, a mortgage or anything else).

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gloriouslyhappy

I converted from using First Direct online with a Random Code Generator to their banking app. However I didn’t like the layout and found it difficult to use on my iPhone. After a couple of months I gave up and went back to online banking using an RCG. 

Or at least - I tried to! I found I couldn’t just delete the app and return to normal online banking, I had to contact First Direct and get set up again! I had about a week of no access while waiting for a code coming through the post - utterly ridiculous!!