Reasons for dismissal

Marcon

danco said:

Obviously the residents have no formal right to "demand" anything, but the word was used to express the strength of our feelings.

The company frequently claims to be acting in our best interests, but rarely bothers to consult us as to what we think our best interests are. Usually this is just on minor matters, such as what furniture should be chosen when some is required. This leads to minor grumbles, and we accept that it is the company's decision in the end. This is the first time they have made such a claim on a major matter.

I think you have convinced me that the employee probably does not have a claim against the company.

As regards myself and other residents, we no longer have any confidence in the company's ability to understand our needs, and we will no longer accept assurances that they are dealing with problems but are facing some delays - this seems to be their standard response. There seems no point in discussing further the situation of the employee, but any suggestions on how to repair the residents' trust in the company would be gratefully received. Of course this is really a matter for a different forum, but might as well continue here since I started it here.

If you're not familiar with it, your next click of the mouse might be on this link: https://www.lease-advice.org/

That site is full of good advice and might help you to improve matters with the management company. 

I think you are correct to discount the idea of applying for Right to Manage, given it is a retirement block. It's hard enough to manage an 'ordinary' block of flats, but retirement blocks are even more difficult.