Anyway to contact Hmrc chat or other as they have opt out tricks for themselves from the start

gesdt50

All Hmrc seem to offer is

""

• search GOV.UK (opens in a new tab)
• find out more about HMRC services and information (opens in a new tab)
• end this chat

and have the only intent to send one around the houses back to square 1 from the start and all through, on the phone they'll hang up immediately?

DullGreyGuy

HMRC is a massive beast with many different areas... what do you want to talk to them about? Someone giving you the VAT helpline number is going to be of no use to you if you want to discuss corporation tax.

Savvy_Sue

I never found the chat function any use, but used to be able to phone HMRC reasonably easily. Try early, even a few minutes before they say they're open!

Saver73

I always have more success with the online chat than I do by telephone. The challenge is getting past the "digital assistant" but by typing in "please transfer to an adviser" a few times it usually connects to a queue, though my recent waiting times have been between 30 mins and over an hour.

Online

Ask HMRC online

Ask HMRC’s digital assistant to find information about:

• PAYE
• tax codes
• claiming a tax refund
• proof of employment history

If the digital assistant cannot help you, you can ask to transfer to an HMRC adviser if they’re available.