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MotoNovo mistake - accept the offer or hold out for a better deal?
A friend of mine has received the attached letter relating to a loan on a vehicle he purchased.
MotoNovo has acknowledged a mistake and
proposed a settlement. Should he accept the offer or hold out for a better deal?
On the face of it, the offer of the account
being closed and writing off the £2,428.60 outstanding amount looks quite generous – and which in real
terms is saving him around £250 a month.
However, I wonder whether he should try and pursue a better deal on the grounds of the financial impact of the error to him and his family.
Any advice gratefully received on whether you think the offer is fair or if you think he has grounds to negotiate for more. Thank you.
Comments
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Snap their hand off quickly IMO"You've been reading SOS when it's just your clock reading 5:05 "2
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Bite their hands off...Life in the slow lane1
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However, I wonder whether he should try and pursue a better deal on the grounds of the financial impact of the error to him and his family.
What financial impact ? It looks like they didn't send the necessary paperwork when he fell into arrears for which they will get their wrists slapped by the regulator and as recompense they are writing off the outstanding amount. What more does he want ? Bite their hands off before they change their minds !
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
2 -
Say yes please and thank you very much."We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein1
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Thanks everyone for your speedy responses. I think that's pretty clear advice so case closed.0
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