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Octopus FIT payments

sunsaver14
Posts: 1 Newbie
I didn't get my email asking for my generation reading, so I used an old email which directed me to the correct place to submit my reading. Normally I hear back within a week just what I will get. This time absolutely nothing. I emailed Octopus, but have not had an acknowledgement. Total silence. Anybody else having problems?
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Comments
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No, my reminder email came on 16th September, I submitted a reading on 19th September and got a statement back the same day.Reed0
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no problem email reading and statement within a few hours, suggest you email the fit team direct0
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I got the email, clicked link, submitted reading at about 10pm yesterday and got statement through first thing this morningI think....0
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