📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Prove-it Letter via email?

Options
ac427
ac427 Posts: 126 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
edited 17 October 2024 at 7:48PM in Debt-free wannabe
If the contact from the debt recovery firm has only been via mobile phone, sms and email, to which I have not responded.

Should I start with the GDPR letter, to force further communication to be in writing only or should i send the "Prove-it" letter in email form?

I realise the point is to force them to provide physical evidence but is the email response a non-starter?

Comments

  • Brie
    Brie Posts: 14,762 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You could respond by email but this just means they know they can contact you that way and leaves it as a way to harass you in the future.  Personally I'd be doing everything by snail mail and tell them to only retain your postal address and nothing else.  
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

    Check your state pension on: Check your State Pension forecast - GOV.UK

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇
  • sourcrates
    sourcrates Posts: 31,597 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Debt is something you should always deal with in writing only.

    Email is acceptable in some instances, but a letter is deemed to be from the debtor, and is more professional.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • ac427
    ac427 Posts: 126 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thank you all. I received a letter confirm that the trumped up debt will no longer be pursued.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.