scotts

harl

any one got advice on refund policy at scotts , my ten year old son spent all his xmas money on a track suit ,only to find that when he got it home the bottoms dont fit .he went to retuen it and has been refused any refund or exchange .

Zoetoes

Hi

I'm not sure of their refund/exchange policy but was it in the sale? I know a lot of places say no refund on sale items, although it's still unfair.

Have you been yourself? I would go in if I were you, they are less likely to fob you off, it's too easy with a kid.

katskorner

By law unfortunately you don't have any come-back unless the item is faulty or not fit for the intended purpose. An item not fitting is not a reason for them to refund or exhange. Most places do it out of goodwill but they do not have to. Go in yourself and ask again but legally there is nothing you can do. Sorry to be the bearer of bad news.