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Mortgage removal

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I have a natwest mortgage registered on a sipp property.It was repaid in 2015 but never removed.I have proof that it is paid.Have tried the e mail sent to me by natwest to remove the entry at hmlr.They said would be done in 9 working days.It hasn't been.I am tearing my hair out trying to work out what to do.Please help.

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Surely the 9 days is for them to do their bit and the LR will run to their own timetable which a quick Google shows is currently 9 weeks
  • lookbook
    lookbook Posts: 127 Forumite
    100 Posts Photogenic
    Why didn't you chase it up in 2015?
  • GrumpyDil
    GrumpyDil Posts: 2,052 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    What's the urgency BTW. If it relates to a house sale then there are ways to get updates expidited which @Land_Registry might be able to comment on. 
  • Land_Registry
    Land_Registry Posts: 6,160 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    GrumpyDil said:
    What's the urgency BTW. If it relates to a house sale then there are ways to get updates expidited which @Land_Registry might be able to comment on. 
    As you say if there's an urgency re an application submitted to us then it can be expedited - Request an expedite - GOV.UK (www.gov.uk)
    However expedition simply gets you to the start line sooner for processing and everything then has to be in order. For example if you have applied then we are very likely to need to contact the lender to confirm removal of the legal charge (mortgage) and they are given time to respond.
    Official Company Representative
    I am the official company representative of Land Registry. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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