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Sending your issue to the top executive is the correct protocol in the first instance IMO.
Escalating issues to the top executive, after failures further down an organisation, may indeed sometimes be productive but can hardly be described as 'the correct protocol in the first instance'!
The IMO was a clue - maybe I should have added "other opinions may differ" to that view ?
Sending your issue to the top executive is the correct protocol in the first instance IMO.
Escalating issues to the top executive, after failures further down an organisation, may indeed sometimes be productive but can hardly be described as 'the correct protocol in the first instance'!
The IMO was a clue - maybe I should have added "other opinions may differ" to that view ?
Sure, but 'correct protocol' has connotations of being definitive fact rather than just opinion, so something like 'escalating to the top would probably be worth a try IMO' would have been more appropriate - IMO of course!
