Shawbrook loan

Margaretoztutk

I took a loan out with Shawbrook in October 2016, and just wondered if there was extra charges, a bit like the car finance, I cannot log in on line with Shawbrook to check the account due to getting the loan in 2016, I can only call get a settlement figure not much more.

CliveOfIndia

If the loan is still ongoing then I'd be surprised if you can't see the account online.

But that aside, does your contract make any mention of additional charges?  Usually the only additional charges on a standard personal loan would be an early settlement fee.  Is there a reason why you think there may have been additional charges imposed?

Margaretoztutk

I contacted Shawbrook and they said because the loan was taken out before 2021 I cannot look at it on line and we still have 2 years 3 months to pay, payments are 127.98 a month and interest charged every month of 32.00 at the moment, I have received  a settlement figure in the post which states if we pay off now we we’ll save 269.00, something just does not look right but I will check the paper work, we got the loan to pay for solar panels.