Changed mind on ordered furniture

onesixfive

All Sorted - refunding 2moro

Ayr_Rage

For an in store purchase you have no automatic right to a refund when you cancel due to a change of mind.

You may be able to get a refund if they do not deliver according to the Ts and Cs which you have signed.

Time to get out the contract and read the Ts and Cs regarding cancellation and delivery timescales.

born_again

Paying by CC makes no difference in this case.

All you can do is ask retailer & see what they are prepared to do. But as above in person there is no right to a refund.

Grumpy_chap

The retailer may be more amenable if the alternative (smaller) furniture is chosen from the same retailer.

onesixfive

All sorted - refunding tomorrow. 

Ayr_Rage

onesixfive said:

All sorted - refunding tomorrow. 

Once again, editing and deleting all the pertinent information in your OP @onesixfive means the advice provided by other forum users now stands in isolation and nobody new to the topic can understand what has happened.

Please don't do this folks !

saajan_12

onesixfive said:

All Sorted - refunding 2moro

This is impertinent and ungrateful to those who responded. Please restore your OP and leave the update at the end.