📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Issued with the wrong NINO at age 16

My daughter was issued with the wrong NINO at age 16. She had various part time jobs and an apprenticeship before it was picked up when she applied for a student loan 5 years later. She has no information about how it was resolved. She was issued with a new number and believe it to be corrected. She put in a complaint in December 23 to see if she could get some information regarding it but have had no response. On her gateway account it still says ‘in progress’. Her most recent employer is not logged as an employer on her account and she has been working there for 4 years. She was on the emergency tax code and has not received any rebate of any kind. Any advice? We just can’t see a clear picture.  *can’t find a category to post this in so I opted for pension related category* 

Comments

  • Marcon
    Marcon Posts: 14,666 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    My daughter was issued with the wrong NINO at age 16. She had various part time jobs and an apprenticeship before it was picked up when she applied for a student loan 5 years later. She has no information about how it was resolved. She was issued with a new number and believe it to be corrected. She put in a complaint in December 23 to see if she could get some information regarding it but have had no response. On her gateway account it still says ‘in progress’. Her most recent employer is not logged as an employer on her account and she has been working there for 4 years. She was on the emergency tax code and has not received any rebate of any kind. Any advice? We just can’t see a clear picture.  *can’t find a category to post this in so I opted for pension related category* 
    The advice on HMRC's community forum when someone raised a similar issue was to complain to HMRC: https://community.hmrc.gov.uk/customerforums/ni/ee2d27a9-efe8-ed11-913a-00155d978126

    LInk: https://www.gov.uk/complain-about-hmrc


    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • RAS
    RAS Posts: 35,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    These are two issues.

    The mix up with NINOs can affect her benefits, and her pensions going forward. Once upon a time employers used to issue temporary ones TNddmmyy, which people had to get merged with their real one later, so they can do it.

    The BR tax rate is her employer's HR being incredibly lazy. Did she have a P45 from her previous employer? Your daughter could try the "Ask HMRC online" chat line as a starter because they can transfer your to a human, apparently, if they can't answer
    If you've have not made a mistake, you've made nothing
  • My daughter was issued with the wrong NINO at age 16. She had various part time jobs and an apprenticeship before it was picked up when she applied for a student loan 5 years later. She has no information about how it was resolved. She was issued with a new number and believe it to be corrected. She put in a complaint in December 23 to see if she could get some information regarding it but have had no response. On her gateway account it still says ‘in progress’. Her most recent employer is not logged as an employer on her account and she has been working there for 4 years. She was on the emergency tax code and has not received any rebate of any kind. Any advice? We just can’t see a clear picture.  *can’t find a category to post this in so I opted for pension related category* 
    Most people are on the "emergency" tax code, currently 1257L.

    Based o what you have posted other than the tax year she started this job there is unlikely to be a refund due.
  • penners324
    penners324 Posts: 3,527 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Contact hmrc on the online chat function.

    Have her employers PAYe codes available. Ask if there is a duplicate record and if so get that merged to her original record 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.7K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.