📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Resolvecall Closed Account But Now Bothering Me Again - advice please

Options
Hey everyone

Sorry for another Resolvecall thread but this one is slightly different I think. 

In January I received a letter from Resolvecall chasing an alleged historic CC debt. 
I immediately replied with a standard "Statute Barred" letter
They replied in writing stating "We confirm your account is closed with Resolvecall Limited therefore we will not contact you again on this matter. No further payment or correspondence should be sent to ourselves regarding this account"
Today - 6 months later - I have received an SMS text message from Resolvecall saying "Your account has been passed on to us for a home visit. To prevent please visit <website>"

Can anyone advise on my next course of action please?
(I do not have any debts or ccjs showing on my credit file)

Thanks


Comments

  • fatbelly
    fatbelly Posts: 22,980 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    edited 10 July 2024 at 5:09PM
    Tell them that they are welcome visit but

    You won't be answering the door, even in the unlikely event of being in
    You won't be making any payment to a debt that even if it was genuine would be statute barred
    You won't be discussing anything with them.

    Or just ignore
  • ricardovich
    ricardovich Posts: 66 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    fatbelly said:
    Tell them that they are welcome visit but

    You won't be answering the door, even in the unlikely event of being in
    You won't be making any payment to a debt that even if it was genuine would be statute barred
    You won't be discussing anything with them.

    Or just ignore
    Thanks for this - should they turn up I will follow you advice. They are, however, not welcome to visit.

    I just don't understand how they can have closed this and then suddenly re-opened it?? All it is doing is wasting my time and money everytime I have to deal with them over something I do not owe  :/
  • sourcrates
    sourcrates Posts: 31,597 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Someone hasn`t told the computer to stop sending you texts that`s all, ignore it.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • DisabledDan
    DisabledDan Posts: 144 Forumite
    100 Posts First Anniversary Name Dropper
    fatbelly said:
    Tell them that they are welcome visit but

    You won't be answering the door, even in the unlikely event of being in
    You won't be making any payment to a debt that even if it was genuine would be statute barred
    You won't be discussing anything with them.

    Or just ignore
    Thanks for this - should they turn up I will follow you advice. They are, however, not welcome to visit.

    I just don't understand how they can have closed this and then suddenly re-opened it?? All it is doing is wasting my time and money everytime I have to deal with them over something I do not owe  :/
    Oh please do let them come, let them waste their money, record it all and post it on YouTube because we need another version of this:

    https://www.youtube.com/watch?v=ENojBfwErzk
  • dsandoreo
    dsandoreo Posts: 28 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Hey everyone

    Sorry for another Resolvecall thread but this one is slightly different I think. 

    In January I received a letter from Resolvecall chasing an alleged historic CC debt. 
    I immediately replied with a standard "Statute Barred" letter
    They replied in writing stating "We confirm your account is closed with Resolvecall Limited therefore we will not contact you again on this matter. No further payment or correspondence should be sent to ourselves regarding this account"
    Today - 6 months later - I have received an SMS text message from Resolvecall saying "Your account has been passed on to us for a home visit. To prevent please visit <website>"

    Can anyone advise on my next course of action please?
    (I do not have any debts or ccjs showing on my credit file)

    Thanks


    same just happened to me, what did you do?
  • sourcrates
    sourcrates Posts: 31,597 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    dsandoreo said:
    Hey everyone

    Sorry for another Resolvecall thread but this one is slightly different I think. 

    In January I received a letter from Resolvecall chasing an alleged historic CC debt. 
    I immediately replied with a standard "Statute Barred" letter
    They replied in writing stating "We confirm your account is closed with Resolvecall Limited therefore we will not contact you again on this matter. No further payment or correspondence should be sent to ourselves regarding this account"
    Today - 6 months later - I have received an SMS text message from Resolvecall saying "Your account has been passed on to us for a home visit. To prevent please visit <website>"

    Can anyone advise on my next course of action please?
    (I do not have any debts or ccjs showing on my credit file)

    Thanks


    same just happened to me, what did you do?
    Standard response to anyone who writes to you asking for money is to send the prove-it letter.

    Texts/emails/calls can all be ignored as unwanted communications, only a letter must be responded to.

    See above on how to deal with Resolvecall if they knock on your door.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.