" Resolvecall " Is this legitimate ?

venomx
venomx Posts: 1,139 Forumite
Eighth Anniversary 500 Posts Name Dropper
edited 2 July 2024 at 4:49PM in Debt-free wannabe
Just got an SMS from ResolveCall saying something about " your account has been passed to us for a home visit, to prevent please visit xxxx "

Should I Log in and check this out ?

I have no loans or borrowed money at all.,

Comments

  • RAS
    RAS Posts: 35,007 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Resolvecall agents are paid by visit but have as much power as next door's cat.

    The companies using them routinely to chase old unenforceable debts and not infrequently case the wrong person. Do not communicate by phone or text. 

    If they turn up at the door, video them and tell them to go away. They have no right to be on your property.
    If you've have not made a mistake, you've made nothing
  • venomx
    venomx Posts: 1,139 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Can I log in and at least see who they are claiming I owe money to ?
  • RAS
    RAS Posts: 35,007 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you do this they will more or less automatically assume you owe the money, which may not be true.

    If they really have proper evidence, the creditor will write.
    If you've have not made a mistake, you've made nothing
  • Brie
    Brie Posts: 14,202 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    venomx said:
    Can I log in and at least see who they are claiming I owe money to ?
    I know it's aggravating but don't do it. 

    If they are legit (yes I've heard of them) then they will write or stop by.  If they stop by tell them to go away and if they are insistent tell them they can write to you with the details of the debt.  But for now they can butter off.  

    If by chance a scammer has picked up their name logging in just gives them an entrance to your pc/phone/whatever device.  So no, don't.

    Check your credit file and see if there's something mysterious on that instead.  Nothing there?  Then don't worry.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • DisabledDan
    DisabledDan Posts: 144 Forumite
    100 Posts First Anniversary Name Dropper
    venomx said:
    Just got an SMS from ResolveCall saying something about " your account has been passed to us for a home visit, to prevent please visit xxxx "

    Should I Log in and check this out ?

    I have no loans or borrowed money at all.,
    They look for low hanging fruit, debts are often assigned to a person with a similar name.

    Do you want these messages?

    Do you have a business or consumer relationship with this company?

    I thought not so report the message as spam 

    If a number is shown, add it to your contacts as Scam Wnkers, then block it and get on with your life.

    You might have a aged debt that becomes Statute Barred next week, if you call them and acknowledge the debt you might extend it by a further 6 years.

    Do not engage with any debt collection company at least until you have had a letter stating what the debt is and where it originated,  even then do not engage unless you get a Letter Before Action in accordance with Civil Procedure Riules that states the debt, the law under which the claim might be brought and all the details.  

    Especially do not engage if they come to your home, they have no right and will simply grab your data and lie.

    You can use the MSE club to get copies of your credit report to see if you owe any money. If it does not show there then you have no problem.

    The most common I am seeing for these maggots is where a now defunk energy company had poor record keeping and the receiver employ these commission only leeches to try it on.

    https://www.youtube.com/watch?v=ENojBfwErzk





    7726 is a number that most mobile customers using UK networks can text to report unwanted SMS messages or phone calls on a mobile. The number '7726' was chosen because it spells 'SPAM' on an alphanumeric phone keypad – that's a handy way of remembering it.


  • sourcrates
    sourcrates Posts: 31,112 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Resolvecall are famous on this forum, use search to find various threads.

    Can`t add any more to the advice above really.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • venomx
    venomx Posts: 1,139 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Thanks. Will ignore it then. I know for a fact I owe nobody anything and have never had anything come in the post suggesting so as far as I can remember.
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