Prize not fullfilled from CBDiablo

zaradominica

Hi i am reasonably new to entering competitions but i was thrilled when i got an email from runners world magazine saying i had won a cbdiablo recovery pack worth over £250 i was asked to wait 30 days to recieve my prize and given an email address for the company i waited till the 30 days were up and had no contact or prize from CBDiablo i then emailed them on the provided email address still nothing i waited 4 days and emailed again still no response i then contacted runners world magazine on the link provided on the comp page i got no response from them either i have since emailed CBDablo for a 3rd time with the same result no response. i have emailed the magazine again too with the same outcome. after reading online about quite a few people who havent recieved prizes i wonder if a few companies out there use it as a way of advertising their products for free with no intention of sending out the prizes  CBDiablo are still running comps in various dailymag comps so it will be interesting to see if anyone else has the same issue i am now beginning to think im never getting my prize which is a little disheartening but at least i didnt pay for it any advice on what to do would be greatly appreciated do i just give up and move on?

zaradominica

update :- i have just this minute recieved an email from runners world magazine who have contacted the company on my behalf still nothing fro CBDablo yet but heres hoping 

zaradominica

further update  cbdablo have emailed me to say that my emails went to spam which could be the case but doesnt explain why they havent sent the prize or why they never contacted me as a winner but hopefully the magazine marketing dept have woken them up fingers crossed i get the prize now

EnglishWelshie

zaradominica said:

further update  cbdablo have emailed me to say that my emails went to spam which could be the case but doesnt explain why they havent sent the prize or why they never contacted me as a winner but hopefully the magazine marketing dept have woken them up fingers crossed i get the prize now

Hopefully you will get your prize now. Make sure that your address details are also up to date in your accounts for all of the daily magazine comps if you haven't already done so as they give your address details direct to the companies they are promoting.

zaradominica

thanks they are all upto date i just have an odd email address as it ends in .net  it seems to be causing issues when i send mail though i recieve it fine.  to be honest the company never tried to deliver my prize or contact me before now, but hey ho will give them the chance to send the prize though they had my address from the start lol