What happens if a bank's new customer mortgage rates are better than its product transfer rates

ds83

Let's say you're with Natwest and its time to renew your fixed rate mortgage. The best remortgage deal on the market (for new customers) is from Natwest. Meanwhile its product transfer rate is more expensive. Can you get the new customer rate? And if so, do you have to go through affordability checks or will it be treated as a product transfer?

housebuyer143

No you can't get it, as you are not a new customer. 

penners324

You'd have to apply as a new customer. 

Conveyancing, affordability, the whole lot

amnblog

housebuyer143 said:

No you can't get it, as you are not a new customer. 

As above is correct