We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Aegon another strange approach to fraud checks

Pat38493
Posts: 3,228 Forumite


A few months back I transferred over £100K from my Aegon employer pension to II.
I have just launched a transfer of an ISA which only has £1100 in it, from Aegon to AJ Bell. the ISA was set up through the Retireready platform with the same login as the pension. However whilst hte pension sailed through using Origo, they told me the ISA has to be done manually by submitting forms. They have now emailed me saying they need a certified copy of my passport to proceed.
Seems a bit strange that they are happy to transfer over £100K without any further checks, but they won't transfer a £1K ISA without my passport...
I've a good mind to just withdraw the money and lose the ISA status as it's only £1K anyway.
I have just launched a transfer of an ISA which only has £1100 in it, from Aegon to AJ Bell. the ISA was set up through the Retireready platform with the same login as the pension. However whilst hte pension sailed through using Origo, they told me the ISA has to be done manually by submitting forms. They have now emailed me saying they need a certified copy of my passport to proceed.
Seems a bit strange that they are happy to transfer over £100K without any further checks, but they won't transfer a £1K ISA without my passport...
I've a good mind to just withdraw the money and lose the ISA status as it's only £1K anyway.
0
Comments
-
You're right, bit daft. Have you been talking to a person or are these email exchanges?
I'd be of the same mind, as long as the penalty for withdrawing from the ISA wasn't too painful, especially since getting a certified copy of your passport is going to cost (eg) £12.75 at the PO.0 -
Seems a bit strange that they are happy to transfer over £100K without any further checks, but they won't transfer a £1K ISA without my passport...It's not strange. pensions require no ID or AML checks on transfer. Whereas ISAs do.
I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.1 -
dunstonh said:Seems a bit strange that they are happy to transfer over £100K without any further checks, but they won't transfer a £1K ISA without my passport...It's not strange. pensions require no ID or AML checks on transfer. Whereas ISAs do.
Which seems odd given the emphasis on avoiding pension scams, whereas there doesn't seem as much in relation to ISA's (except lumped in with the general "losing savings by scam" warnings)
0 -
LHW99 said:dunstonh said:Seems a bit strange that they are happy to transfer over £100K without any further checks, but they won't transfer a £1K ISA without my passport...It's not strange. pensions require no ID or AML checks on transfer. Whereas ISAs do.
Which seems odd given the emphasis on avoiding pension scams, whereas there doesn't seem as much in relation to ISA's (except lumped in with the general "losing savings by scam" warnings)0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 349.8K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 453K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.5K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards