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Virgin debt collection process

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  • Rob5342 said:
    Thanks Rob, did you wait until you saw Intrum on your credit report before you started making payment? I just don’t want to wait too long incase it increases the chance of legal action but want to ensure it has defaulted first. Thankyou 
    Sorry, I didn't see this before. I didn't pay them at all as Virgin couldn't produce the cca.

    If your plan is to repay it then I see no reason not to start now. Id suggest paying less than you can afford and saving the difference, then at some point you can make them a full and final offer. 
    Thankyou! Do you mind if I ask when you took out the virgin card that they couldn’t find the CCA for? 
  • Rob5342
    Rob5342 Posts: 2,419 Forumite
    1,000 Posts Third Anniversary Name Dropper
    It was April 2010 when I took the card out and I asked for the CCA last year.
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