Has anybody had problems with Prudential pension values since the weekend system upgrade.

Uoldsod

I have just checked my pension policy since the new upgrade over the weekend and it has since dropped in value by over £15,000 overnight. I spoke to them via web chat but they could not give an answer. Instead they have passed it on to there special team to look into it and I should get a reply by 13th June 2024.

dunstonh

Prudential and technology are not words that go well together.   I have more problems with their site than any other provider.  

JAXS1610

Mine has done exactly the same £15,000 just gone and in the middle of transferring it away from them, I am aware markets go up and down but seems excessive as I have done screenshots of my balance over the last week and went it  went up down in hundreds but not this much.

artyboy

MVR suddenly getting applied?

 https://forums.moneysavingexpert.com/discussion/6529454/prudential-pensions-mvr-on-pensions-and-transfer-value#latest

JAXS1610

in my yearly statement MVR had been deducted but not to this extreme?