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HMRC chat to an advisor online

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Crazy_Diamond
Crazy_Diamond Posts: 122 Forumite
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in Cutting tax
Just wondering if anyone has managed to chat to an HMRC advisor online lately?
https://www.tax.service.gov.uk/ask-hmrc/chat/self-assessment?_ga=2.208246292.743612226.1715159974-933285547.1701094917 

 I have found it a really useful service in the past but lately there have not been any advisors present.  Just wondering if there is a better time of day to try it?

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  • Penguin_
    Penguin_ Posts: 1,242 Forumite
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    First thing in the morning, or just after lunch I usually find the best time.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,649 Forumite
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    Yes a couple of weeks ago no probs
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • Albermarle
    Albermarle Posts: 22,633 Forumite
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    The usual advice is to call dead on 08.00.
  • Martyn_H
    Martyn_H Posts: 481 Forumite
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    I got an 18 digit reference number to plug my NI contribution gap. Very quick.
  • SacredStephan
    SacredStephan Posts: 43 Forumite
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    I clicked on your link and it worked for me immediately.
  • Intoodeep
    Intoodeep Posts: 1,665 Forumite
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    Ring at 7.59 & 59 seconds usually works.
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