HRP

BluebirdsBroncos

I have completed forms and I have rec'd a letter from HMRC to confirm that I am entitled to HRP. I am trying to find out what happens next. I spoke to HMRC, they told me to contact State Pension Centre. I called but you cant speak to anyone. Has anyone had a similar experience and could advise how I find out? 

molerat

they told me to contact State Pension Centre.

They do not exist.

Have you reached state pension age already ?

If yes you need to contact the Pension Service who will check your record.

https://www.gov.uk/contact-pension-service

If no the Future Pension Centre

https://www.gov.uk/future-pension-centre

What year did you  / will you reach pension age ?

Have you checked your NI record in your on line tax account to see if it has been updated ?

BluebirdsBroncos

I'm doing this on behalf of a family member who is well past pension age. It was the HRP people at HMRC who told me to contact the State Pension Centre, they even gave me a number which is a recorded msg from DWP referring callers to the web site then cutting off. Thank you for the advice I will check

Steve__R

Hi, I have just posted a reply to a similar question posted by ndawn27 which you might like to look at. I warn you it is not good news though. Steve R