Refund Advice?

Mercury1

I bought a Wii game on xmas eve, I wanted a get a refund or a exchange, but it’s says it’s except from the 30 day money back guarantee, I’m I stuck with it? (Game is unopened)

Many Thanks

char_student

Yes I am afraid you are stuck with it.

However, some Argos stores are more flexible with the exempt from 30 day money back guarantee and you could be lucky.

Otherwise - ebay it

djb215

If it is still sealed with an Argos catalogue sticker on it then take it, ask if it is possible and they may give you a gift voucher (store credit) only if you have the receipt though.

tara676

Varies store to store but is worth a try, this is the most leniant time of year, just say it was a duplicated present, good luck

jonny1rfc

I work for argos...

Exempt items are usually electronics. Imagine the plastic seal was broken and you wanted to return the item??? Know-one would take it and it is why it is exempt from the 30 day returns policy. It is a tricky one. Although many games do get taken back if the plastic seal is immaculate and the sticker is still on the plastic.

Im sure you can see why it may be non-returnable...but you do have a case for returning the item.

Pop into your local store and be nice to them:j

FloFlo

Or try Tescos.

Mercury1

FloFlo wrote: »

Or try Tescos.

:rolleyes:

But I bought it from Argos!

shell2407

What game is it?:rolleyes:

Mercury1

shell2407 wrote: »

What game is it?:rolleyes:

Super Mario Galaxy

Mercury1

Thanks for all the advice, I got a full refund today