Visit from a Representative

Peters5468

Hi, I am waiting for my debts to default before entering into a self-managed DMP. I have missed two months of payments so far and I have been saving the surplus into an emergency fund. 

One of my debts is a Nationwide loan and I have received a letter which says that, as I have not been in contact, they may pass my case to a representative who will visit my home address to make an arrangement. 

I appreciate that most letters are computer-generated, but would appreciate some reassurance and advice if I need to do anything at this stage. 

Many thanks 

Grumpelstiltskin

Just ignore them if they do call, they have no rights to enter your home, no different to a door to door salesman.

fatbelly

I don't think it's worth engaging with them and it seems a bit of a waste of Nationwide's time and money to be paying someone for this (fool's errand comes to mind).

If they turn up they are unlikely to be aggressive and you can just say that you are formulating a plan and will be in touch in due course.

Rob5342

It's a lot easier and cheaper to send standard threat letter 3 than it is for someone to actually visit.

If they do turn up they have no more rights than anyone else and you can just shut the door in their face.

sourcrates

Rob5342 said:

It's a lot easier and cheaper to send standard threat letter 3 than it is for someone to actually visit.

If they do turn up they have no more rights than anyone else and you can just shut the door in their face.

Just keep in mind they will be a representative of the bank, or someone from a collection company, assigned to visit you, (usually a self employed post paid by results) so keep it polite and professional, they will not be bailiffs, so won`t possess any powers of entry, do as fatbelly advises, a simple and quick explanation of your plan, then do not engage further with them.

This approach is used mainly as a threat to encourage contact, its unlikely anyone will actually call, and if they do in most cases they just put a card through the door.