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Unsecured loans: what issues should MSE be raising with the industry?

MSE_James
MSE_James Posts: 1,702 Community Admin
1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
Hi all

Here at MSE we sometimes have the opportunity to talk to industry bodies, and one of our colleagues will be talking to representatives of lenders very soon.

We've already scoured the forum to spot recurring issues that would be worth highlighting, but if you've had a recent experience of dealing with a lender with regard to an unsecured loan that you'd like to add to the mix, please reply here.

If you've had a problem, what could the lender have done differently to resolve the issue?
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