GMPE Past Transfers - GMP equalisation claim form

Dated January 9 2024, I received a letter referring to my transferred out benefits on 21 May 2007.

'Mercer' identified an underpayment in relation to the transfer value being undervalued as it did not take account of GMP equalisation.

I duly completed the claim form on January 12 2024. The amount is relatively small.

'Mercer' acknowledged receipt of claim form on January 19.

I have now written to 'Mercer' enquiring about the outstanding amount.

I note on several threads that 'Mercer' are not particularly quick!

Anything I can do to hasten the process?




Comments

  • Tommyjw
    Tommyjw Posts: 237 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    Given the majority of Schemes havent even approached this stage of GMP work, and given the large scale of work it requirs, it wouldnt surprise me if it took a while. Bad form to not give some idea of timescales on correspondance however.

    Have you called and asked?
  • On further scrutiny of letter, I note that timescale is 6 months!

    I did email them today as I hadn't heard from them in last 13 weeks. I prefer to be politely proactive rather than patient!




  • Marcon
    Marcon Posts: 14,048 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Combo Breaker
    On further scrutiny of letter, I note that timescale is 6 months!

    I did email them today as I hadn't heard from them in last 13 weeks. I prefer to be politely proactive rather than patient!




    Understand your point of view, but every time you contact them, you add another item to the 'to do' list, which further delays matters... A timescale of 6 months is entirely reasonable for this huge exercise, so maybe diarise for the end of June and do your best to forget about it until then.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • As an update, Mercer have responded and I can expect payment by the end of the month.
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