RANK MONEY PURCHASE PENSION SCHEME

Marcon

johnjohn7899 said:

not sure you can back date 25 years for that service 😊 bizzarely the woman who lives at wife's old address, her sister lives 4 doors away from us so she will pass any further letters on. 

Will keep you all updated as you've been so helpful

Royal Mail won't know when she actually moved!

johnjohn7899

Hi David,
You had any joy?, Rank have stopped answering my emails even though I sent them the evidence that looks like pension was transferred to an annuity of sorts. Royal London just gave me Santander Customer Service Number so no help there.
Frustrating beyond belief.
John

johnjohn7899

Latest on this - Rank are writing to Ombudsman themselves as they cannot locate this pension...can't use mail re-direct as need same surname on debit card but wife's maiden name, hoping previous address will pass any mail received on to me. So frustrating.

dav1d1

Hi John, I had parked this for a bit but by chance I came across a letter from June 2006 about the winding up of the scheme. Not sure how that reached us because it was sent to the old address about 3 years after we moved but anyway it states that the default option if you didn't provide alternative instructions was a Section 32A policy with Zurich. Haven't contacted Zurich yet but feels like a promising lead.

johnjohn7899

Hi David, so now an annuity, I contacted Zurich but they couldn't help me, hope you have more success. Rank are reporting themselves to ombudsman as they have no idea where my wife's pension is, hope they make us an offer... 
Please let me know how you get on.

dav1d1

Hi John, I reckon we've finally tracked it down. Zurich came back to us saying that they had transferred that part of their pension business to Scottish Widows. We contacted them by posting the form on their website and they confirmed they had a potential match. Apparently Zurich only gave them names and national insurance numbers so we're currently going through security checks and address confirmation but I think we're nearly there.

xylophone

Hi John, I had parked this for a bit but by chance I came across a letter from June 2006 about the winding up of the scheme. Not sure how that reached us because it was sent to the old address about 3 years after we moved but anyway it states that the default option if you didn't provide alternative instructions was a Section 32A policy with Zurich. Haven't contacted Zurich yet but feels like a promising lead.

S32 and Zurich were suggested back in April.....

https://forums.moneysavingexpert.com/discussion/comment/80730831/#Comment_80730831

https://forums.moneysavingexpert.com/discussion/comment/80733204/#Comment_80733204

Glad you've tracked it down....

johnjohn7899

That's good news ,I contacted Zurich and SW several times and no joy, may try again.