Cancelling gym membership

Aly13

My son is wanting to cancel his Snap fitness gym membership. He asked the manager at his local gym how he would go about this and she basically told him (apparently) that as he has missed the 30 day cancellation window before his 12 month contract ended and he has automatically been entered into a new 12 month contract which he can not get out of without a fee. She directed him to his contract:

This Agreement is a legally binding obligation for which I am financially responsible. If have a prepaid membership, I

acknowledge that the fee paid is not refundable under any circumstances. If have a term membership, my membership will

automatically renew after the term ends and lwill continue to be billed according to my regular billing schedule unless

provide notice of cancellation. A term membership has an early cancellation fee of £75.00.1agree not to conduct any kind

of commercial or business activity in the Club and will not act as a personal trainer for anyone within the Club. l understand I

am responsible for updating my address and contact information.
CANCELLATION 

After my right to cancel period noted earlier (f any), Imay cancel my membership by giving notice by filing out

cancellation form at my home club. The notice willbe effective on the last day of the month which is at least 30 days from

the date of my notice, and Iwill be required to pay all fees up until that date and any outstanding fees for other services

already supplied to me, regardless of whether or not I use the club after the date of my notice. If collection or legal services

are needed to collect any unpaid amount, lam responsible for all costs of collection, including solicitor's fees of Club

Owner and/or Licensor. If I die or become totally or permanently disabled, upon reasonable written notice to the Club with

proof of the death or disability, either Ior my estate may cancel this Agreement and receive a prorated refund of the

unused portion of membership fees incurred.
I am reading this that he can put a cancellation in, however he is adamant that is not the case and not what the manager told him.
Can I have some thoughts please?
Thanks 

DE_612183

I think what it's saying is that you can cancel - but you will still be charged up to the end date whether you use the club or not.

Cancellation and getting a refund are different things.

You have a 12 month contract that you have elected to pay in 12 monthly installments.

Cancelling the contract, does not remove your commitment to the fee.

Aly13

He is out of his initial 12 month contract.

So therefore should be able to put a 30 day cancellation request in and pay for that period, correct? 

That is how I read it.