Octopus Intelligent Flux - disabling export during peak period

daveymorrisuk

Hi,
Just reaching out to see if anyone else who is on Octopus Intelligent Flex is also seeing regular instances where Octopus are either:
1) Rate limiting the output of your battery
2) Stopping the export completely 

Both during the peak Flux period.  The second point also has the knock on effect of forcing you to import from the Grid at that peak time. 
Usually happens during the first 30 hour period between 16:00 and 16:30.

I have had a case open with Octopus and they have been denying that they are actually doing this despite the Inverter logs and graphs clearly showing the contrary.
Octopus seem to be disolving themselves of any resoponsibility with this as they deem IOFlux to be a Beta product.
Thanks, Dave

Netexporter

As i understand it, when you join one of the Intelligent group of tariffs you are signing up to be part of a VPP (virtual power plant) and give over control of your system to Octopus, so they can obtain/dump power to balance their system. You are saved the bother of looking at wholesale prices and making multiple decisions each day.

If you want more control over your exports/imports then use a tariff like Agile. There are third-party apps that can automate that for you, but that involves paying a subscription fee.

You pays your money and make your choice.

Solarchaser

You would have had to agree to joining a beta program to be part of it.
Same as you do with intelligent octopus etc.

Though I would expect them to get on top of the issue pretty quickly 

Alnat1

You could always change to the ordinary Flux tariff and set your system to suit your own use.

daveymorrisuk

Thanks for the replies.
Couple of points.
I was asking for anyone who had experience with this.
Yes its a Beta tarrif.  I accept that.  However what they are doing is in breach of their own T+C's.  As an aside, how long has it been Beta and how long do you think it is acceptable for a company to leave their products in Beta?
Flux does not have tarrif parity between import and export like Intelligent Flux does.
They were most cetainly not on top of the issue.  They spent 8 weeks denying it.
Cheers, Dave