Error on HMRC calculation on old fiscal year

mc1982_2

Hello everybody, 
I am wondering if you are aware of any issue with HMRC data recently. In the tax year 21-22 I changed job few times and one of my company did messed up with my tax code. I had to repay HMRC 7K more or less of unpaid taxes. That calculation was correct and I repaid everything correctly by December 22. in my HMRC page everything was for more than a year showing correctly, no unpaid tax is owed. However last week I logged in briefly and I can see the 7K reappeared. I called them and passed them the details of all my payments etc. Do you know if this error is something that is happening on a wider scale? I hope the investigation goes smoothly and they can reconciiate the payment receipt number with my account. 
Thanks

Dazed_and_C0nfused

mc1982_2 said:

Hello everybody, 
I am wondering if you are aware of any issue with HMRC data recently. In the tax year 21-22 I changed job few times and one of my company did messed up with my tax code. I had to repay HMRC 7K more or less of unpaid taxes. That calculation was correct and I repaid everything correctly by December 22. in my HMRC page everything was for more than a year showing correctly, no unpaid tax is owed. However last week I logged in briefly and I can see the 7K reappeared. I called them and passed them the details of all my payments etc. Do you know if this error is something that is happening on a wider scale? I hope the investigation goes smoothly and they can reconciiate the payment receipt number with my account. 
Thanks

Were you completing a Self Assessment return for the year the £7k was owed for or did HMRC send you a Simple Assessment (PA302) calculation?

mc1982_2

It was simple assessment that year. 

mc1982_2

Dazed_and_C0nfused said:

mc1982_2 said:

Hello everybody, 
I am wondering if you are aware of any issue with HMRC data recently. In the tax year 21-22 I changed job few times and one of my company did messed up with my tax code. I had to repay HMRC 7K more or less of unpaid taxes. That calculation was correct and I repaid everything correctly by December 22. in my HMRC page everything was for more than a year showing correctly, no unpaid tax is owed. However last week I logged in briefly and I can see the 7K reappeared. I called them and passed them the details of all my payments etc. Do you know if this error is something that is happening on a wider scale? I hope the investigation goes smoothly and they can reconciiate the payment receipt number with my account. 
Thanks

Were you completing a Self Assessment return for the year the £7k was owed for or did HMRC send you a Simple Assessment (PA302) calculation?

It was a simple assessment, and it was correct. i am not disputing that, I do not understand how after a year the data that I paid changed and looks like I owe money again

Dazed_and_C0nfused

mc1982_2 said:

Dazed_and_C0nfused said:

mc1982_2 said:

Hello everybody, 
I am wondering if you are aware of any issue with HMRC data recently. In the tax year 21-22 I changed job few times and one of my company did messed up with my tax code. I had to repay HMRC 7K more or less of unpaid taxes. That calculation was correct and I repaid everything correctly by December 22. in my HMRC page everything was for more than a year showing correctly, no unpaid tax is owed. However last week I logged in briefly and I can see the 7K reappeared. I called them and passed them the details of all my payments etc. Do you know if this error is something that is happening on a wider scale? I hope the investigation goes smoothly and they can reconciiate the payment receipt number with my account. 
Thanks

Were you completing a Self Assessment return for the year the £7k was owed for or did HMRC send you a Simple Assessment (PA302) calculation?

It was a simple assessment, and it was correct. i am not disputing that, I do not understand how after a year the data that I paid changed and looks like I owe money again

AIUI Simple Assessment works in a similar way to Self Assessment, any calculation wouldn't reflect tax you have paid direct to HMRC.

That is dealt with separately, with Self Assessment you have a statement of account showing all transactions. 

So if your Self Assessment calculation showed a liability of £7,000 and you paid £7,000 that wouldn't alter the fact that your calculation would always show £7,000 was the tax due for that tax year.

Have you actually been asked to pay any more money or is this simply something you have noticed online?

[Deleted User]

Dazed_and_C0nfused said:

mc1982_2 said:

Dazed_and_C0nfused said:

mc1982_2 said:

Hello everybody, 
I am wondering if you are aware of any issue with HMRC data recently. In the tax year 21-22 I changed job few times and one of my company did messed up with my tax code. I had to repay HMRC 7K more or less of unpaid taxes. That calculation was correct and I repaid everything correctly by December 22. in my HMRC page everything was for more than a year showing correctly, no unpaid tax is owed. However last week I logged in briefly and I can see the 7K reappeared. I called them and passed them the details of all my payments etc. Do you know if this error is something that is happening on a wider scale? I hope the investigation goes smoothly and they can reconciiate the payment receipt number with my account. 
Thanks

Were you completing a Self Assessment return for the year the £7k was owed for or did HMRC send you a Simple Assessment (PA302) calculation?

It was a simple assessment, and it was correct. i am not disputing that, I do not understand how after a year the data that I paid changed and looks like I owe money again

AIUI Simple Assessment works in a similar way to Self Assessment, any calculation wouldn't reflect tax you have paid direct to HMRC.

That is dealt with separately, with Self Assessment you have a statement of account showing all transactions. 

So if your Self Assessment calculation showed a liability of £7,000 and you paid £7,000 that wouldn't alter the fact that your calculation would always show £7,000 was the tax due for that tax year.

Have you actually been asked to pay any more money or is this simply something you have noticed online?

Exactly this. The calculation of liability is just that - a calculation! Any payments towards any amount owing as a result of this calculation is a separate issue. 

mc1982_2

Hello, thanks for the comments. I have just noticed online, I did not received any letter this time. Separately back in 2022 I did received a letter telling me that I need to pay more etc.

Notepad_Phil

mc1982_2 said:

Hello, thanks for the comments. I have just noticed online, I did not received any letter this time. Separately back in 2022 I did received a letter telling me that I need to pay more etc.

I got the same issue popping up when I logged into my tax portal yesterday and it is disconcerting to say the least. When I clicked on the the year it did say ""There is a problem and the amount you owe may not include any recent payments you have made." which isn't the most obvious way of making clear what it's actually showing.

mc1982_2

Followup on my side here. The amount owed is disappeared now. However, I have discovered that two informations can be displayed when inspecting past tax year. One with the wrong numbers, and one with the right one. I think they have some issue in the way this info is showed in the user interface.