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Do I still have to pay?

  • Hi, my first ever post, I have tried to search for this information in the search bar with no luck. I’m in a management plan with PRG group which was originally a debt with Santander, the debt has been sold a couple of times to different companies. 
  • The outstanding balance is approximately £4000, I’ve been paying it back for 12 years now. I had to lower the amount to £10 a month about 15 months ago and have paid it every month without fail. So my question is this, can this be written off? If so how do I go about doing that? Thanks in advance. 
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  • EssexHebridean
    EssexHebridean Posts: 24,472 Forumite
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    edited 31 March 2024 at 7:56AM
     Can you elaborate on your reasons for thinking it could be written off? Was the lending irresponsible in your view, or is your income so low that making payments against it is problematic and you have no prospect of ever clearing the debt? That might help people to make suggestions around how best to approach it, and whether you are likely to have an argument for it being written off or not. 
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  • enthusiasticsaver
    enthusiasticsaver Posts: 16,087 Ambassador
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    You can ask them but you need to give a reason.  No likelihood of your income increasing and affecting your mental health are sometimes reasons they will write it off. Or just stop paying the £10 a month.  Presumably if you have been paying it for 12 years the default dropped off your file ages ago. Does it show up on your credit record? 
    I’m a Forum Ambassador and I support the Forum Team on the Debt free Wannabe, Budgeting and Banking and Savings and Investment boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  •  A you elaborate on your reasons for thinking it could be written off? Was the lending irresponsible in your view, or is your income so low that making payments against it is problematic and you have no prospect of ever clearing the debt? That might help people to make suggestions around how best to approach it, and whether you are likely to have an argument for it being written off or not. 
    It’s  simply the information that’s advertised on debt sites saying that your debt can be written off after certain amount of time. Obviously this is too good to be true but just wanted to check if there is any period of time that they can pursue it.

  • You can ask them but you need to give a reason.  No likelihood of your income increasing and affecting your mental health are sometimes reasons they will write it off. Or just stop paying the £10 a month.  Presumably if you have been paying it for 12 years the default dropped off your file ages ago. Does it show up on your credit record? 
    It’s no longer on my credit file.
  • sourcrates
    sourcrates Posts: 31,738 Ambassador
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    • Hi, my first ever post, I have tried to search for this information in the search bar with no luck. I’m in a management plan with PRG group which was originally a debt with Santander, the debt has been sold a couple of times to different companies. 
    • The outstanding balance is approximately £4000, I’ve been paying it back for 12 years now. I had to lower the amount to £10 a month about 15 months ago and have paid it every month without fail. So my question is this, can this be written off? If so how do I go about doing that? Thanks in advance. 
    Well the short answer is yes, but in the same vein, if you asked "could I win lotto tonight?" again the answer would be yes, as anything is possible, you need to give us reasons why you think it could be written off.

    Trouble paying, ill health, old age, would all be acceptable reasons why a creditor would look to cut their losses.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
    • Hi, my first ever post, I have tried to search for this information in the search bar with no luck. I’m in a management plan with PRG group which was originally a debt with Santander, the debt has been sold a couple of times to different companies. 
    • The outstanding balance is approximately £4000, I’ve been paying it back for 12 years now. I had to lower the amount to £10 a month about 15 months ago and have paid it every month without fail. So my question is this, can this be written off? If so how do I go about doing that? Thanks in advance. 
    Well the short answer is yes, but in the same vein, if you asked "could I win lotto tonight?" again the answer would be yes, as anything is possible, you need to give us reasons why you think it could be written off.

    Trouble paying, ill health, old age, would all be acceptable reasons why a creditor would look to cut their losses.
    I am going treatment with Community mental health team and have been for a while, What hoops would I have jump through to have this written off. For example, would I have to give them access to medical records .
  • sourcrates
    sourcrates Posts: 31,738 Ambassador
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    Debts you have been paying can be pursued forever, the limitation act only applies to debts where no payment or written acknowledgement has been made in any period of 6 years.

    If you want to get a debt written off on medical/mental health grounds then there is a standard form you fill in.

    You would have to have some kind of supporting evidence obviously, Doctors letter, or copies of medical reports, you don`t give them access pur-say, you choose what you want to share with them.

    Its not really a question of jumping through hoops, a few posters to this forum have had success with debt write offs just by sending a letter.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • enthusiasticsaver
    enthusiasticsaver Posts: 16,087 Ambassador
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    You can ask them but you need to give a reason.  No likelihood of your income increasing and affecting your mental health are sometimes reasons they will write it off. Or just stop paying the £10 a month.  Presumably if you have been paying it for 12 years the default dropped off your file ages ago. Does it show up on your credit record? 
    It’s no longer on my credit file.
    Just stop paying it then. 
    I’m a Forum Ambassador and I support the Forum Team on the Debt free Wannabe, Budgeting and Banking and Savings and Investment boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • You can ask them but you need to give a reason.  No likelihood of your income increasing and affecting your mental health are sometimes reasons they will write it off. Or just stop paying the £10 a month.  Presumably if you have been paying it for 12 years the default dropped off your file ages ago. Does it show up on your credit record? 
    It’s no longer on my credit file.
    Just stop paying it then. 
    Will that not result in them sending the bailiffs out?

  • sourcrates
    sourcrates Posts: 31,738 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 30 March 2024 at 2:10PM
    You can ask them but you need to give a reason.  No likelihood of your income increasing and affecting your mental health are sometimes reasons they will write it off. Or just stop paying the £10 a month.  Presumably if you have been paying it for 12 years the default dropped off your file ages ago. Does it show up on your credit record? 
    It’s no longer on my credit file.
    Just stop paying it then. 
    Will that not result in them sending the bailiffs out?

    There is so much wrong in that sentence, let me just, briefly, explain the debt collection process.

    You should stop paying as you cannot afford it, at the same time write to them explaining the situation you find yourself in, explain about your health issues and anything else that is relevant.

    In this country bad consumer credit debts are mainly collected by debt collectors who work in a call centre, if you are unlucky, and your creditor takes legal action, and you fail to defend the claim, get a CCJ and then don`t pay what you are ordered by the court, a county court bailiff is just one option for a lender to re-claim the money, but their use is very rare.

    So from you stopping payment, there are an awful lot of stages to go through before even the possibility of a bailiff.

    If you write and tell them of your health issues and ask them to make a commercial decision to write off the debt, then they will probably do so, forget about consequences which won`t happen, you just need to start the process.

    Did you mean PRA Group now own your debt?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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