Help with claiming HRP

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My mother is trying to clain hrp for her missing years on child benefit.

Her state pension is only £180 a month because off it.

She has filled in the claim from, but she didn't know the Ni numbers of her 2 ex partners and has being told she needs them to make the claim.

One ex has passed away the other she hasn't spoken to for 45y. 

She has noway to get the NI numbers. 


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