IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BW Legal for PPM - Hearing August 2025

15678911»

Comments

  • jd576
    jd576 Posts: 53 Forumite
    10 Posts First Anniversary Name Dropper
    Letter sent as suggested and thread title updated
  • jd576
    jd576 Posts: 53 Forumite
    10 Posts First Anniversary Name Dropper
    edited 13 August at 8:34PM
    The letter about the trial bundle was sent both by Royal Mail and by email, since BW Legal has previously actively prevented my emails reaching them. 

    In their trial bundle, they included a printout of my email containing my initial response to their letter of claim, proving that they receive these emails, or at least did receive them.

    With respect to the email I just sent, I sent it to the email addresses listed on this email they included in the trial bundle, which includes their published disputeresolution@bwlegal.co.uk email address.

    I received an undeliverable notice to all three emails. In this notice, it's 100% clear from the log messages copied into the undeliverable response that the reason my email was not delivered is because BW Legal have explicitly added my email address to a blocklist.

    This is obstructionist and indicates that they simply wish to impose a burden by forcing all communications via snail mail.

    At this stage of the game, with a hearing less than 14 days away, am I able to submit this undeliverable email as an addendum to my witness statement to demonstrate the degree to which this company acts in bad faith? Is it even worth doing so?

  • Coupon-mad
    Coupon-mad Posts: 152,795 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did you try attaching your WS bundle to a reply to their email or did it come from 'NoReplyAt'?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • jd576
    jd576 Posts: 53 Forumite
    10 Posts First Anniversary Name Dropper
    Did you try attaching your WS bundle to a reply to their email or did it come from 'NoReplyAt'?
    They've never emailed me. However, they did receive my email from last year, the initial response to their letter of claim, since they included a printout of this email in the trial bundle.

    I submitted my WS by snail mail. That's done.

    The email that bounced was the one telling the court that I do not agree to their trial bundle, since it is missing some evidence.

    I sent this letter both by email and by Royal Mail. The BW Legal addresses all bounced - these are the same email addresses sent to in the email from me that they submitted in their own witness statement, all now blocked to me. 

    I have proof of posting this letter, so that's not the issue.

    It's just that this explicit blocking of the email address of someone they know they're pursuing is deliberately obstructionist. It's bully-boy tactics. Make-the-poor-sap-run-to-the-post-office-all-the-time schoolyard kind of bully boy stuff. And it shows them up to be far from reasonable. Hence why I asked if I could add an addendum to the WS, so the judge can see just how unreasonable their tactics are.
  • Coupon-mad
    Coupon-mad Posts: 152,795 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 August at 9:46AM
    jd576 said:
    Did you try attaching your WS bundle to a reply to their email or did it come from 'NoReplyAt'?
    They've never emailed me. However, they did receive my email from last year, the initial response to their letter of claim, since they included a printout of this email in the trial bundle.

    I submitted my WS by snail mail. That's done.

    The email that bounced was the one telling the court that I do not agree to their trial bundle, since it is missing some evidence.

    I sent this letter both by email and by Royal Mail. The BW Legal addresses all bounced - these are the same email addresses sent to in the email from me that they submitted in their own witness statement, all now blocked to me. 

    I have proof of posting this letter, so that's not the issue.

    It's just that this explicit blocking of the email address of someone they know they're pursuing is deliberately obstructionist. It's bully-boy tactics. Make-the-poor-sap-run-to-the-post-office-all-the-time schoolyard kind of bully boy stuff. And it shows them up to be far from reasonable. Hence why I asked if I could add an addendum to the WS, so the judge can see just how unreasonable their tactics are.
    I would raise that at the hearing when it comes to costs at the end. Paint it as part of a pattern of unreasonable conduct in this litigation.

    I would not send addendum after addendum as the judge will not like it at all. You don't need this in a WS. You can just say it.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Le_Kirk
    Le_Kirk Posts: 24,695 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I used to recommend these email addresses but then the parking@ started failing.
    parking@bwlegal.co.uk
    customerinfo@bwlegal.co.uk
    complaints@bwlegal.co.uk
    disputeresolution@bwlegal.co.uk

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.