Refund?

fzbob
fzbob Posts: 52 Forumite
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edited 18 March at 7:43PM in I wanna buy it or do it
I think I've been Hacked by total AV or someone posing as....
It was through PayPal etc. 
I find it very difficult to sort this out as firstly one can't get through to either Total AV or indeed Paypal. Is there a more straightforward route, or do I just go through hoops?
I have (I think) sent messages to both Total and PayPal
Regards
bob

Comments

  • sarah1972
    sarah1972 Posts: 18,897 Senior Ambassador
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    Very easy on PayPal. 

    Go to the transaction, then report a problem. Fill out the details and pay pal investigate. 

    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • fzbob
    fzbob Posts: 52 Forumite
    First Anniversary Photogenic First Post Combo Breaker
    Done thank you.
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