We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

SafetyNet

Options
Hi, I received the below email in relation to my account which I have a balance of £31. 

Should i just pay the £31 off fully before the 9th April so its fully settled rather than Partially settled, what's peoples thoughts please?

---------------------

Important Information from Tappily/SafetyNet Credit

Dear Customer

As you may be aware, on 9th January 2023 Joe O’Connor, Clare Kennedy and Simon Appell of AlixPartners were appointed Joint Administrators of the Company.

The affairs, business and property of the Company are being managed by the Joint Administrators who act as agents of the Company and without personal liability.

The Joint Administrators are authorised to act as insolvency practitioners by the Insolvency Practitioners Association.

We are writing to let you know that collections for outstanding SafetyNet and Tappily loans will cease after 9th April 2024. No scheduled payments will be attempted and any Standing Orders will bounce and should be cancelled. If you still have an outstanding balance at this point, this will be marked as partially settled on your credit file to reflect that you did not fully repay your loan..


Comments

  • ayupmeduck
    ayupmeduck Posts: 224 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    I got that email and I'll have £1200 wiped. Can you pay the £31? when will it drop off your credit file?
    Debt £7976 | Savings £350Aims: Buy first home 2026-8. £20k deposit
  • sourcrates
    sourcrates Posts: 31,507 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 16 March 2024 at 11:38AM
    It will depend on whether it makes a whole lot of difference to you either way.

    I assume the account did not default, so pay the money if its what you want to do.

    Administrators don`t always update credit files like they promise, for example Bright house just abruptly stopped reporting in December 2019, they may or may not keep their word.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 22,931 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Unless you're going to be looking for the ultimate mortgage deal over the next six years, it won-t make much difference.

    If you are, or could be, then caution suggests you pay it, but logic asks why you were involved with them at all?
  • happy2017
    happy2017 Posts: 93 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    I got that email and I'll have £1200 wiped. Can you pay the £31? when will it drop off your credit file?
    That’s good news on the £1,200.
    its not defaulted so 6 years
  • ayupmeduck
    ayupmeduck Posts: 224 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    happy2017 said:
    I got that email and I'll have £1200 wiped. Can you pay the £31? when will it drop off your credit file?
    That’s good news on the £1,200.
    its not defaulted so 6 years
    Ah mines defaulted but it took them 2.5 years to do so lol So it will show as a partially settled default for longer. 
    Debt £7976 | Savings £350Aims: Buy first home 2026-8. £20k deposit
  • So, just so I can get this right in my head. The money I have left outstanding with Tappily/Safetynet is going to be wiped out and I will just have a partially settled debt on my file? Sorry if it seems easy to answer
  • happy2017
    happy2017 Posts: 93 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    So, just so I can get this right in my head. The money I have left outstanding with Tappily/Safetynet is going to be wiped out and I will just have a partially settled debt on my file? Sorry if it seems easy to answer
    Yes.  I only had about £40 left so just paid it today
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.