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Seeking advice for my disastrous debt

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  • A question occurred to me this morning...

    At what point do I contact my lenders and request correspondence be made in writing? Should I be doing that now that I've missed one payment? 
    Tilly Tidy 2024 = £88.99 / £200

  • enthusiasticsaver
    enthusiasticsaver Posts: 16,062 Ambassador
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    Yes I would do that now. 
    I’m a Forum Ambassador and I support the Forum Team on the Debt free Wannabe, Budgeting and Banking and Savings and Investment boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • Superhoopza
    Superhoopza Posts: 604 Forumite
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    @DebtFreeWannabe27 I'm going to PM you now.
  • DebtFreeWannabe27
    DebtFreeWannabe27 Posts: 63 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    edited 18 March 2024 at 10:22PM
    Anyone have a letter template I could use please for requesting all correspondence be by email. @sourcrates @Emmel
    Tilly Tidy 2024 = £88.99 / £200

  • sourcrates
    sourcrates Posts: 31,602 Ambassador
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    edited 19 March 2024 at 6:27PM
    Why not try -

    "Please only contact me by email"

    regards.

    @DebtFreeWannabe27

    Don`t overthink things.  ;)
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Emmel
    Emmel Posts: 130 Forumite
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    Anyone have a letter template I could use please for requesting all correspondence be by email. @sourcrates @Emmel
    Sorry I don’t. I just ignore my mobile to unknown  numbers and we don’t have a landline. This was also my main reason for disclosing my debt to DH. Remember though, there are some letters than need to legally arrive by snail mail
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
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    edited 20 March 2024 at 10:41AM
    I think the main things to remember here are to ensure that you don't give them any more detail than they already have - so keep it very simple. Sign off with your first and surnames, write your address precisely as they have it already. Don't be tempted to add anything else that they don't already have, and if you are sending any hard copy letters personally I would not be inclined to use my "normal" signature. Just print your name. This avoids the risk of signatures being reproduced to create "documents you have signed" as you will then know immediately if they try that! 

    Literally though as Sourcrates puts it - just a paragraph instructing them on your requirements is all that is needed. I would also add that further telephone calls will be viewed as harassment. 


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  • Does anyone have an email address for virgin money please? I can't find one and they've started trying to call me. I need to ask them quickly to maintain contact only in writing. TIA
    Tilly Tidy 2024 = £88.99 / £200

  • So sorry I don’t have their email address. 
    For now, just block their number from your phone. Anything that is legally important for them to tell you, they will have to write to you. Phone calls are just the first thing they do to persuade you to engage with them and pay. 
  • So sorry I don’t have their email address. 
    For now, just block their number from your phone. Anything that is legally important for them to tell you, they will have to write to you. Phone calls are just the first thing they do to persuade you to engage with them and pay. 
    Thanks. I've blocked the number after they trying ringing me for the 3rd time today, and it's a bank hol! 
    Tilly Tidy 2024 = £88.99 / £200

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