Amazon driver broke my shed

ruthiesteve

could anyone tell me where i can complain to Amazon about a driver who left parcels in my plastic shed which I had tied the catch as it was very windy and the top kept blowing open, as it was tied he forced the lid open and so broke the catch and the plastic lid

Exodi

I'm assuming you mean a garden storage box because a shed with a lid is hard to visualise!

Do you have proof it was him? I guess if it was very windy you would have also been bemused if he had left the parcels outside to be blown around?

sarah1972

ruthiesteve said:

could anyone tell me where i can complain to Amazon about a driver who left parcels in my plastic shed which I had tied the catch as it was very windy and the top kept blowing open, as it was tied he forced the lid open and so broke the catch and the plastic lid

Assuming you mean storage container and not a shed, Can you prove it was Amazon? 

If you have a video, then you complain to Amazon. If you have no proof then there is no come back. 

DullGreyGuy

ruthiesteve said:

could anyone tell me where i can complain to Amazon about a driver who left parcels in my plastic shed which I had tied the catch as it was very windy and the top kept blowing open, as it was tied he forced the lid open and so broke the catch and the plastic lid

What are your instructions on Amazon about if you are not in? To leave it in said "shed"?

Do you have evidence they forced it rather than the high winds breaking it before they put the parcels in?

ruthiesteve

no, no evidence, doorbell camera shows them arriving and leaving but isnt directly on the storage unit, so i suppose thats it then, they will just deny it.

steven141

You’re better to just buy in the shops. These delivery drivers are getting worse. Some just leave parcels anywhere they want. It’s maybe worth a complaint. Was the parcel left inside the storage box? If so, then they may have picture evidence of the delivery inside the box which may help your case. 

sarah1972

steven141 said:

You’re better to just buy in the shops. These delivery drivers are getting worse. Some just leave parcels anywhere they want. It’s maybe worth a complaint. Was the parcel left inside the storage box? If so, then they may have picture evidence of the delivery inside the box which may help your case. 

It would be too late for the OP to complain now, the post is 5 months old.

steven141

sarah1972 said:

steven141 said:

You’re better to just buy in the shops. These delivery drivers are getting worse. Some just leave parcels anywhere they want. It’s maybe worth a complaint. Was the parcel left inside the storage box? If so, then they may have picture evidence of the delivery inside the box which may help your case. 

It would be too late for the OP to complain now, the post is 5 months old.

I never noticed the date 🤦‍♂️ hopefully they got something sorted.