Denplan

Nellietegrag

I have paid into Denplan in excess of 30 years and I sent a cheque as usual for 2024 fees but Denplan has returned the cheque stating they no longer accept cheques. I do not want direct debit and being almost 70 do not feel confident with card numbers over the telephone. It is £250 plus can they do this to me? I am lucky to have 2 check ups a year so I am not an expensive customer.

DullGreyGuy

Yes, they are free to choose what payment methods they wish to accept as long as its not discrimination on protected characteristics (eg sex, sexual orientation, race etc)

It would be a very hard and long struggle to argue that not accepting cheques is effectively age discrimination 

Why don't you want DD? It's the most consumer protection option that exists.